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Butler Snow Among Nation's Top Law Firms for Client Service

Butler, Snow, O’Mara, Stevens & Cannada, PLLC has been recognized as one of the nation’s top law firms for client service in the 2007 edition of “The Survey of Client Service Performance Law Firms: The BTI Client Service A-Team.” At a time when BTI Consulting Group’s research shows that Fortune 1000™ companies are largely dissatisfied with their law firms, Butler Snow is hailed as a leader in client satisfaction. It was the only law firm in Mississippi or Memphis, Tenn. included on the A-Team. The study also recognized Butler Snow in six additional categories.

“Butler Snow demonstrated a breadth of strengths in this survey,” said BTI President Michael Rynowecer. “They clearly are on the radar screen of a lot of major companies throughout the U.S. They deliver perceived value to their clients at a time when overall client satisfaction is very low and only 32 percent of executives we surveyed say they would recommend a law firm that worked for them.”

Recognition was achieved based on the results of more than 250 interviews with the General Counsels at Fortune 1000™ and other large companies. BTI Consulting Group of Wellesley, Mass., conducted the interviews, and topics included client satisfaction and overall law firm performance. I

In addition to “Best at Client Service,” BTI included Butler Snow in the following honor rolls:

  • Best at Client Focus – One of 100 to make the list and the only Mississippi or Memphis firm named.

  • Best at Commitment to Help – One of 80 named nationally, and the only Mississippi or Memphis firm named.

  • Best at Providing Value for the Dollar – One of 85 firms recognized, and the only Mississippi or Memphis firm named.

  • Best at Regional Reputation – One of 103 national firms.

  • Best at Bringing Together National Resources – One of just 55 firms.

  • Best at Anticipating the Client’s Needs – One of only 68 firms named.

“It’s great to be recognized as a leader in so many areas,” said Don Clark, Firm Chair, “because we're committed to delivering a high standard of service to our clients. This only inspires us to work harder and continue to aim high.”

This is the second BTI Study in which Butler Snow was highly ranked. The 2006 BTI Client Relationship Scorecard ranked Butler Snow as one of the nation’s top 100 law firms. That survey also included Butler Snow as one of the top 33 law firms nationwide in pharmaceutical law.

The BTI Consulting Group (BTI) is the leading provider of strategic market research to law firms and professional service firms. The Boston area firm conducts the only continuous benchmarking market survey in the legal services industry based on more than 1,000 independent interviews with general counsels and key decision-makers that hire law firms.




Christy Jones Featured Speaker at ACI's Drug and Device Expert Witness Summit

Butler Snow Attorney Christy D. Jones will present "Effective Strategies for Prepping and Utilizing Witnesses to disprove the Plaintiff's Case" at the American Coference Institute's Drug and Device Expert Witness Summit on July 16, 2008, in Philadelphia, Penn.  The summit will bring together veteran drug and device litigators and jurists who will share proven insights on a number of topics relative to the industry.  Additional details on the event can be found at www.americanconference.com. 

Butler Snow Attorneys Featured in Upcoming Trucking Litigation Seminar

Butler Snow Attorneys Willie T. Abston and Arthur D. Spratlin, Jr. are featured speakers in the upcoming Lorman seminar Trucking Litigation and D.O.T. Regulations in Mississippi.  Abston will present "Overview of Trucking Litigation: Plaintiff and Defense Perspective," and Spratlin will share insights in "What's in the Black Box? A Show and Tell With Event Data Recorders and Electronic Control Modules."  The seminar will bring together veteran litigators to discuss the complexities of the federal and state regulations pertaining to the trucking industry.  The seminar is scheduled for May 29, 2008.  Additional details on the event, as well as CLE credits available, can be found by clicking here. 



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